Introduction

Welcome to 99% Done. These Terms of Service govern your use of our website, services, and resources. By accessing or using 99% Done, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Service Description

99% Done provides artificial intelligence consulting services, AI agent implementation, process automation, and educational resources. We offer clear and detailed descriptions of our services to help our clients make informed decisions.

Transaction Currency

All transactions on our website are processed in EUR or USD depending on your preference. To facilitate international purchases, we clearly display the currency associated with prices to avoid any confusion.

Customer Service Contact Information

We provide several contact methods, including email and phone, to ensure smooth communication. You can reach us at any time via thomas@99done.ai.

Execution Policies

To ensure transparency and customer trust, we set forth the following execution policies:

Refund and Cancellation Policy: Customers may request a refund or cancel their purchase within 30 days of the purchase if they meet the eligibility criteria outlined in the service agreement.

Delivery Policy: As we provide digital services and products, delivery is done electronically immediately after the purchase or within the timeframe mentioned in the written service agreement with the client.

Legal and Export Restrictions

Since our products and services are primarily digital, no legal or export restrictions apply to our business, unless stated otherwise in a specific contract.

Privacy Policy

We prioritize consumer data privacy. Our Privacy Policy outlines how we collect, use, protect, and disclose customer data in accordance with applicable privacy laws. Users should consult our Privacy Policy to understand their data rights.

Business Address

Our official business address is:
TOMO FZCO
IFZA - Dubai Silicon Oasis
United Arab Emirates

Promotion and Discount Terms

Any promotion, discount, or trial we offer will have clearly stated terms. Customers will see disclaimers or links to detailed terms when accepting a promotion to avoid misunderstandings and disputes.

Website and Payment Security

We adhere to PCI standards to ensure the security of processing customer payment information. Our website uses HTTPS and follows best security practices to protect customer data. All payment processing is done securely and encrypted to prevent fraud.

Limitation of Liability

99% Done is not liable for any direct, indirect, or incidental damages arising from the use of our services. We do not guarantee uninterrupted or error-free access to our resources.

Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.

Termination

We reserve the right to terminate or restrict access to our services if users violate these Terms of Service or engage in prohibited activities.

Governing Law

These terms are governed by the applicable laws of the United Arab Emirates. Any disputes will be resolved in the appropriate legal jurisdiction.

Changes to the Terms

99% Done reserves the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of the revised terms.

Contact Us

For any questions or concerns regarding these Terms of Service, please contact us at thomas@99done.ai.

TOMO FZCO
IFZA - Dubai Silicon Oasis
United Arab Emirates

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